Last updated: 26 May 2026
Cookies are small text files that a website places on your device so it can remember things between pages, count visitors and improve the way the site behaves. Some cookies are essential to make the site work, others are optional.
Our website uses a small number of cookies. We group them into three categories.
These keep core features working, such as remembering you have accepted the cookie notice. The site will not work properly without them, and they cannot be turned off in our settings.
Where you have consented, we use a privacy-friendly analytics tool to count visits and understand which pages are useful. Data is aggregated and never used to identify you. You can opt out at any time using the cookie banner.
Some pages embed third-party tools such as the VetHelpDirect reviews widget, our symptom checker, poisons guide and factsheets. These providers may set their own cookies in line with their own privacy policies. Links to their policies are listed below.
You can change your cookie preferences at any time by clicking the cookie icon in the bottom corner of any page. You can also block cookies in your browser settings. Doing so may stop some features of the site from working as intended.
We update this page when the cookies we use change. The date above shows the last update.